Policies

Listed below, you will find our policies. If you do not find the information you need, please contact our office and we will provide it for you.

System Policies

Ordinance 1

 

System Rules and Regulations

The board of directors of the Marshall & Polk Rural Water System would like to remind you of some of the rules and regulations which govern our system.

One Assessment Needed For Each Permanent Home.

Each meter service shall supply water to only one residence or business establishment. A separate assessment is required when there is more than one house in a yard. In accordance with the rules and regulations of the Marshall & Polk Rural Water System, if it is determined that anyone is supplying more than one house from a single sign-up, they will be charged for an additional assessment.

Cross Connections are Not Allowed.

Due to the possibil­ity of contamination of your own and your neighbor's water supply, the Minnesota Department of Health and the Mar­shall and Polk Rural Water System do not allow cross con­nections. A cross connection occurs when a private well or water supply and rural water system lines are not separat­ed completely. There can be no connection at all between the two systems. Having a cross connection is grounds for disconnection of your water service. Please contact our office immediately if you know of any cross connections.

All Water Must Be Metered.

No user shall use any water before it has been measured by the water meter, nor shall they maintain an outlet from the water pipe before the water has gone through the water meter and been properly mea­sured. No user shall remove a meter or in any way interfere with the proper functioning or measuring of a water meter. Use of unmetered water may result in civil and/or criminal penalties.

Water Leaks Cost You Money.

Each user is responsible for the cost of water that has been metered. Water lost due to household plumbing leaks or leaks on a service line will be billed to the user, with no reduction or credit given for the resulting water charges. It is cost effective to keep house­hold plumbing in good repair.

Report Meter Readings Monthly.

Water users will read their own meters on the first day of each month, or the ear­liest date thereafter, and send them with their monthly pay­ment. If a user does not read his meter. there shall be a $10.00 charge for not reading the meter. A $20.00 fee will be charged if it becomes necessary for a water system oper­ator to read the meter of a user who habitually neglects to send in a meter reading.

Policy For Change Of Ownership Or Tenant.

Marshall & Polk Rural Water System policy requires that a water sys­tem operator must read the water meter when a home served by the system has been sold or rented. It is the responsibility of the user moving out to contact the water system office to report a forwarding address and set up an appointment to have the meter read. There is a $50.00 fee and water shut off for not showing for a scheduled final reading appointment. The new occupant(s) must provide the office with information needed to set up a billing account and pay a $50.00 non-refundable charge or fee which is required by water system policy.

Space does not allow for a complete listing of the regula­tions of the Marshall & Polk Rural Water System. If you have any questions. please feel free to contact the rural water office.